A multi-disciplinary IT professional who has shipped a full suite of internal business systems, rolled out global IT support across international offices, and run digital marketing that drives real growth — engineering with a commercial head.
years across development, IT & marketing
internal business systems designed & shipped
faster IT response after ticketing rollout
sales revenue driven through enablement
★ What I do
Full-stack internal tools and business systems, web development, BI dashboards, and clean, usable UI/UX — built end to end, from requirements to deployment.
Global IT support, network administration, Microsoft 365, cybersecurity and compliance, helpdesk and ticketing, and overseas infrastructure rollouts.
SEO and content strategy, Google and Meta ads, email marketing, campaign analytics, and event and exhibition management that supports real business growth.
★ The journey
BSL Oilfield Services — Kuala Lumpur
Sole developer behind five internal business systems digitising HR, Finance, IT, Sales, and Marketing. Designed, built, tested, deployed, and maintained each one — automating approvals, reporting, and document workflows while improving accuracy and auditability.
BSL Oilfield Services — International
Level 1–3 support across international offices, administering Microsoft 365 and Azure AD. Rolled out a centralised ticketing platform that cut average response time by 30%, and led overseas network infrastructure upgrades that improved stability and connectivity.
BSL Oilfield Services — Kuala Lumpur
Planned and ran integrated campaigns across websites, SEO, Google Ads, Meta Ads, email, and social. Managed corporate sites and analytics dashboards, and organised major exhibitions and corporate events including OGA 2023/24 and WEA Taiwan 2023/24.
YMn Consulting — Ara Damansara
Managed CMS publishing workflows, roles, and permissions for collaborative authoring, trained editors, and ran performance audits and cross-browser/device QA on the Blackcode consulting platform.
Topix Technology — Selangor
Designed and delivered training for a fast-growing computer-retail chain and drove RM 1M+ in sales revenue during MCO through sales enablement and soft-skills training, while producing product and brand video across channels.
PayDirect FPX — Selangor
Delivered UI/UX improvements and usability testing for fintech products, contributed to the Bitdagang exchange platform, supported FPX payment-gateway testing and launch, and built automated testing and cross-device QA pipelines.
Freelance, IT Executive & Sales — Malaysia
Commercial photo and video as a freelancer, network and server infrastructure as an IT Executive, and computer-hardware retail as a Sales Executive — the early mix of tech, creative, and commercial that shaped how I work today.
★ Toolkit
★ Education & certification
2016 — 2018 · UiTM
Universiti Teknologi MARA — Second Class (Upper). The technical grounding behind everything from full-stack builds to infrastructure work.
Certification
Internal audit training for quality and occupational health & safety management systems — bringing process rigour and compliance thinking to the work.
★ Let's work together
Whether it's an internal system, an IT challenge, or a marketing push — tell me what you're working on and I'll come back with a clear plan.